Client Assessment Services
Every year, too many workers become injured or face work-related stresses. This inevitably results in pain, frustration or stress for the worker, and lost productivity for the employer. In some cases, it can even result in serious injury or legal action.
An objective functional assessment of a worker before starting a job will ensure that person's capabilities match the demands of the job. Such testing will establish a baseline understanding of that person's functional abilities prior to their being hired. This will ensure any new hire will be able to meet all essential job demands, and that anyone unable to do so will not be hired. Doing this before rather than after hiring can subsequently reduce injuries and minimize the costs that can result from mismatches between worker capabilities and job demands.
For workers who have already been injured on the job, these assessments can minimize lost time from work and help them safely return to the workplace. Knowing an employee's objective abilities and limitations can help prevent their being assigned tasks that might cause further injury. It can also help guide workplace conditioning and rehabilitation programs, which in the long term will reduce costs associated with the return-to-work process.
IOHS's client assessment services can address clients with both physical and mental health conditions. We can also help identify suitable other occupations or accommodations — whether short-term or long-term — when returning to a job held before an injury or disability is not a realistic goal.
IOHS's full range of client assessment services includes:
Functional Capacity Evaluation
This is an assessment of an individual’s general work tolerances. It provides clear information about the client’s maximum functional abilities (e.g., lifting, carrying, sitting, standing) and level of employability in a specific job or in general. This type of assessment is beneficial for an individual who has reached maximum medical recovery and does not appear to need further rehabilitation.
- Validity measures ensure the client is using maximum and consistent effort.
- Upon request, we can provide information about the client’s capability to perform work, leisure, and homemaking activities.
- Assessments range from 3 ½ hours to 2 days. We can provide longer assessments if necessary.
- Comprehensive assessments separating compensable from non-compensable functional limitations are also available.
- We summarize subjective and objective information in a report.
- Our detailed conclusion focuses on the referral question.
This assessment determines the match between a person’s physical tolerances and the bona fide occupational requirements of the job. It is designed to ensure a suitable job-person match, and to reduce the risk of future musculoskeletal injuries in a pre-employment phase.
- Testing is compliant with human rights legislation.
- We implement valid and reliable protocols based upon sound scientific principles.
- Includes injury prevention training and recommendations to reduce future injury risk.
- If required, we design conditioning/strengthening programs to ensure clients maintain their level of functioning for safe work performance /re-evaluation in the future.
Targeted Functional Assessment
This is a directed screening of a client’s activity tolerance for job-specific demands based upon the nature of their injury. This assessment is more appropriate than a functional capacity evaluation in the earlier stages of the rehabilitation process. We recommend it prior to a client’s return to work, or if the client is already working and difficulties are evident.
- Validity measures ensure results are accurate and realistic.
- Our recommendations focus on client readiness to return to pre-injury work and activity.
- We consult with a treatment team, including physiotherapists and physicians, etc., to determine restrictions or other considerations based upon diagnosis or treatment plan.
- We focus assessments to reduce flare-ups or setbacks caused by unnecessary testing.
- This includes a 2½ - 3 hour assessment of the client and a summary report.
Case Management Services
This service can be customized to the individual needs of the referral agent and the client and can include a variety of services. Client assessment, communication with relevant stakeholders e.g., employers, physicians, treating health professionals and coordination of referral to relevant services can be provided. It can include return to work monitoring and coordination. The overall goal of this service is to facilitate and promote quality and cost-effective outcomes for both the client and referring agent.
- We can identify barriers to recovery in all areas of a client’s life including physical, psychosocial, spiritual, and environmental concerns.
- We can identify barriers to optimal recovery in all activities the client performs including work, leisure, homemaking and self-care activities.
- We can objectively identify a client’s needs with regard to home support services, attendant care needs and job accommodation needs.
- We can provide strategies to facilitate return to optimal function with the use of adaptive equipment, modified techniques, activity pacing/planning and other strategies as indicated.
This assesses the match between the client’s abilities and the demands of a specific job. An objective analysis of the job and an evaluation of the client are compared to establish a client’s ability to return to a specific position.